FAQ

What is FMX|Connect?

FMX|Connect is an information, data, and analytics portal for Commodities. The portal provides an all-in-one package including essential market data, independent third party research, industry news, and commodity trading tools. FMX Connect provides efficient, effective, and thorough data that bridges all aspects of commodities onto one screen. In case you were wondering, FMX stands for Financial Media Exchange.

Who uses FMX|Connect?

FMX|Connect was designed to serve the best interest of hedge fund traders, OTC brokers, individual investors, and industry participants.

Where do you operate from?

FMX|Connect has employees operating out of multiple locations but our primary office is located in Jersey City, NJ.

Some parts of the website are showing up blank/not displaying properly. Why is this happening?

Your browser probably does not have javascript enabled. Downloadable here.) FMX | Connect is optimized for Firefox, Internet Explorer 6 & 7, and Safari.

I was out of the country for a few days and wanted to read some of the stories from a few days ago. How can I do this?

Archived stories are part of our premium membership package.

I can’t wait to read FMX’s next post. Do you offer email alerts?

Not yet but you can follow our latest posts on twitter.

I have regular stories/resources/content I would like to post on your site. How can I do this?

Email us with your inquiries.

I have a job I would like to post in your career center. How can I do this?

FMX|Connect is eager to help our friends and followers find jobs in the financial community. Email us with your inquiries.

Membership Category Questions

I wanted to sign up for the free basic membership but the site is asking for my credit information. What’s going on?

You don’t need to enter any credit card information for a basic membership, if you are having problems registering email us and one of us will help walk you through it.

I want to upgrade my membership from basic to premium. How do I do this?

Email us with your inquiries.

I want to cancel my subscription. How do I do that?

Please refer to our Return Policy.

Have a question we haven’t addressed – Please email us.